Marketing

silhouette of hand take change word with sunset

Startups Can Adapt to Market Changes

Startups Can Adapt to Market Changes: How to Evaluate Product-Market Fit and Pivot as Needed

Most entrepreneurs believe they have the next great idea, but they haven’t done the prep work of evaluating the market for viability. Whether it’s a pet rock, Pinterest, or a cookie cup, the saying “There’s a market for everything” does have a lot of truth to it. But to know for sure that there’s a market for your idea, one must have sales and learn the meaning of  “product-market fit.”

Without product market fit, a startup may spend years in a struggle to gain traction. Product-market fit is shown by quick revenue growth, and is very enticing to investors.

Market Fit Questions To Ask First

“Product-market fit” sounds lofty, right? It refers to whether a business creates a good or service that meets consumer needs, is relevant, is priced well for the target audience, and has intrinsic value that can’t be duplicated by competitors. For brevity, we’ll use the term widget to refer to both products and services. 

First, understand that product-market fit doesn’t mean that only one business can successfully sell a widget within a specific category. But it does mean that this widget outshines the competition in that niche. The first in a series of important product market fit stages is to ask your customers questions to see if your widget is worth pursuing with a startup.

Does the widget:

  • Address a meaningful customer need?
  • Solve the need in a new way?
  • Have a reasonable price that customers will pay?
  • Does the price being paid allow the company to make a profit?
  • What other features would the customer like to see?
  • Create a positive user experience (UX)
  • Have a clearly-defined feature set

Before you try to sell or market to consumers, make sure that the product-market fit is properly vetted. You may spend several months researching the consumer landscape and the competition before the widget is ready to launch. Ask at least 100 unknown people to answer your discovery questions.

Identify the Target Market

Before you try to sell or market to consumers, make sure that the product-market fit is properly vetted. You may spend several months researching the consumer landscape and the competition before the widget is ready to launch.

Identify The Target Market

Don’t even think about launching a startup if the target market is not present. Let’s use the example of a residential cleaning service in Nevada. Think about who is most likely to hire house cleaners. This could be owners of high-end homes but may also be busy middle-class professionals who are short on time. 

They can be renters, homeowners, any gender, any race, and any age. The key indicator is that they have enough discretionary income to afford professional house cleaning. This is the start of learning about the market, so go to a busy place and ask people if they will help you by answering some questions. Try to craft the questions without leading the respondent to a yes or no answer. The idea is to really engage with potential customers to learn how they deal with cleaning the house at the present time and what issues they have. One of the questions should be “Would you pay for someone to clean your house if they were efficient and you knew they were not thieves?” If someone answers “Yes”, the next question is “What would you pay for this service?” followed by “Do you pay for a service now?” and “How much do you pay?” and finally “In a perfect world, what would you change about your present service that would make it worth paying more for?” The answers to these questions enable the crafting of a good value proposition. If the answers do not prove the need for the service and the willingness of customers to pay, the entrepreneur should consider pursuing their next great idea.

Value Proposition vs. Pricing

Determining where your offering sits in regard to value and the rest of the market is one of the more important tasks to be done in anticipating product market fit. The Value proposition explains to your target market members how your widget is the best option available and why a consumer should pick yours over the competition’s widget. This can be an intrinsic value that is intangible. The intrinsic value of the cleaning service is that it frees up a customer’s valuable time to pursue other tasks, while not taking too much time to complete.

The customer’s newly found free time is a direct understandable benefit, while the cleaning being done quickly ensures that the customer’s life is interrupted only briefly. Determining pricing can be done with the aforementioned customer validation questions. If the choice is to target only high-end households, a higher fee may make sense because the time that goes with their higher salary is worth more. Conversely, someone with a smaller living space or with a lower income might balk at a premium price tag. The higher-end households represent higher earnings, but you might have fewer customers. Conversely, there are more middle class customers, so they represent a larger market potential—even though the per-booking fee is lower. Determining which is the ideal customer will dictate which value proposition is pursued first.

A Clearly-Defined Feature Set

This piggybacks off of the value proposition. Your feature set should reinforce what people will receive in exchange for hiring your cleaning service. This would be a clear outline of what consumers will be paying for. What tasks are included in your bookings? Are there multiple tiers for bookings, and if so what are the minimum tasks that you provide in the lowest tier?

Feature sets can also refer to perks. Maybe you decide to throw in a free deep cleaning for every fifth booking. Or, you offer a half-price cleaning service on select days or an alternative rewards program.

A Positive User Experience

This feature is critical once you’ve launched your widget. Don’t expect consumers to spend their hard-earned money on a subpar experience. You might fool a customer once, but if your staff steals valuables, destroys items around the home, or does a half-hearted cleaning job, don’t expect repeat bookings. In the early days, find an unscalable extra task that will delight your customer, such as leaving a fresh flower after the cleaning.

Seek Feedback

As a business, you can preemptively research only for so long before you have to go ahead and launch. At some point, you need to discover the fruits of your labor. Another way to determine product-market fit is to gather feedback from your consumers or focus groups. Repeat complaints on specific aspects are signs that you need to make adjustments to improve your product-market fit.

Be Prepared to Pivot

“Pivot” isn’t a dirty word in the startup world. Sometimes it’s necessary to help the business thrive when it would otherwise fail. When shortcomings are discovered that stall or negatively affect sales, the best thing to do is talk to customers (again) and implement changes that prevail among the customer’s feedback.

Don’t allow ego to prevent making adjustments that could help create a winning business model. As a startup, it is hard to determine when the startup has achieved product-market fit. Hallmarks of product market fit are having so many referrals that it is hard to keep up with production or orders. When sales are coming in from word of mouth, sales are growing exponentially, and all the employees are scrambling, that’s a good indication of product market fit. But don’t stop there, keep talking to customers to keep them delighted. Remember, understanding product market fit and positioning the company appropriately is only the beginning.

Happy african american designer holding a sustainable canvas shopping bag

Sustainable Startup Strategies and Best Practices

Sustainable Startup Strategies and Best Practices

The research is in: Startups struggle to enact their sustainability goals.

This is a curious disconnect from what we might expect, as more startups than ever are committed to environmental sustainability as a core value. Sustainability used to be one of those “nice to have” values. Today, it’s a necessity since consumers increasingly favor brands that follow through on their sustainability promises.

Sustainability has emerged as a critical value driver, so how can entrepreneurs adjust their startup strategies to make this goal an institutional value?

Embrace Sustainable Growth Strategies from the Outset

We’ve seen a proliferation of companies adopt environmental, social, and governance (ESG) measures in recent years. This is buoyed by consumer demand and new technologies that give businesses a leg up to hit their sustainability targets. However, sustainability isn’t an overnight process. Startups need to enter the game prepared for the long-haul and focus early on key levers that set the business up for green, sustainable growth.

Focus on areas that balance sustainability initiatives alongside startup growth: strategy, resource management, and environmental education. The best tactics for any startup will depend on the business in question, but this list offers an effective starting point for sustainability planning.

Processes & Strategy

  • First, create an ESG roadmap that outlines key goals and milestones.
  • Prioritize partnerships with suppliers who follow sustainable practices and source materials responsibly.
  • Perform financial reviews and cost-benefit analyses on green solutions to understand the economic implications.

Green Product Design

  • Design products with a focus on environmental impact and use eco-friendly materials and manufacturing processes.
  • Consider the entire product life cycle as you build. This includes disposal and recycling.

Circular Economy Practices

  • Embrace a circular economy model: Focus on “reduce, reuse, and recycle” as resources are used.
  • Explore take-back programs for products or materials to ensure responsible disposal.

Resource Management

Energy Efficiency

  • Implement energy-efficient technologies and practices within office spaces and production processes.
  • As you grow, consider renewable energy sources such as solar or wind to power operations.

Waste Reduction

  • Establish comprehensive waste management strategies to minimize waste generation.
  • Promote recycling programs and encourage the use of recycled materials in product design.

Water Conservation

  • Implement water-saving measures in daily operations.
  • Consider sustainable water sources and usage in manufacturing.

Environmental Education

  • Educate employees and stakeholders about the importance of environmental sustainability.
  • Foster a culture of eco-consciousness within the startup from day one.
  • Obtain relevant environmental certifications to showcase commitment to sustainable practices.
  • Adhere to recognized environmental standards in the industry.

Note That Concessions Are Inevitable

Sustainable business practices tend to produce higher costs, and startups need to pick their battles when they choose which ones to embrace. Be sure to scrutinize every aspect of your product or service and look for opportunities to improve. 

Things to consider are to prioritize eco-friendly vendors, lower energy consumption through better server management, or invest in more energy-efficient hardware. Create a short list and allocate resources to align with your ESG roadmap. From there, establish key performance indicators (KPIs) for environmental sustainability to track your progress.

Make Sustainability a Core Part of Startup Growth

Startups can take a step back, breathe, and devote appropriate time to research—particularly on sustainability goals. A comprehensive business analysis in this manner is crucial to identify areas where improvements can fit into different stages of startup growth.

A final word: Remember that sustainability is a moving target, and the definitions change. “Best practice” today may be supplanted by new technology next year. Sustainability-minded startup founders should keep an ear to the ground on how sustainability initiatives evolve. One never knows when a new technology, service provider, or strategy may revolutionize the way startups run their business.

Visit StartupNV to stay up to date with the latest from the Nevada startup community.

Discount Promotion Clearance Commercial Deal Concept

Holiday Marketing Strategies for Startups: Stand Out in the Festive Season

Holiday Marketing Strategies for Startups: Stand Out in the Festive Season

Nevada startups, especially in the tech sector, can take advantage of the upcoming holiday season. Showcase your innovation and deepen customer connections, but do be savvy if you want to stand out in a crowded market.

Understand the Holiday Market Dynamics

The holiday season brings a surge in consumer spending and a sharpened competitive business environment. Everyone wants to focus their advertising to increase sales, but not all businesses come out on top when the snow settles.

Retail sales during this period see a significant boost and create a ripe market for startups. Understanding these dynamics is crucial for startups, particularly in sectors like technology, where traditional holiday marketing might not seem like an obvious fit.

Here are a few holiday market dynamics worth considering:

  • Increased spending – According to PwC’s 2023 Holiday Outlook, consumers are expected to increase their spending by 7% this year, with an average of $1,530 going to gifts, travel, and entertainment. Travel-related spending is expected to increase year-over-year, and almost 40% of consumers plan to spend more than they did last year​.

  • Spending on holiday gifts – The Conference Board Holiday Spending Survey reveals that in 2023, U.S. consumers intend to spend an average of $985 on holiday-related items. While this is about $20 less than reported in 2022, the amount spent specifically on holiday gifts in 2023 is anticipated to rise almost 7% since last year.

  • Surpassing pre-pandemic levels – Deloitte’s analysis indicates that holiday shopping is likely to surpass pre-pandemic levels for the first time. Consumers surveyed plan to spend an average of 14% more this year. Pair this with the fact that nearly all consumers surveyed (95%) plan to participate in the holiday season, and this suggests increased holiday spending​.

When you align your unique offerings with the festive mood, take advantage of holiday trends that indicate an uptick in spending. With this knowledge of the dynamics of the season, your startup can carve out a niche, even in a crowded marketplace.

Creative Holiday Marketing Ideas for Startups

Creative Holiday Marketing Ideas for Startups

Innovative marketing can set startups apart. 

Fortunately, experts understand that startup marketing needs a little more finesse. To stand out, startups should adopt creative, impactful marketing strategies.

Here are some advanced startup marketing ideas:

  • Interactive advent calendars – Create a digital advent calendar on your website or as a unique social media marketing strategy. Reveal daily deals, product reveals, or valuable content to keep users engaged throughout the month.

  • Holiday-themed webinars and workshops – Host online events that offer value to your audience, like “Tech Gift Guides” or “Holiday Tech Tips” that cater to the interests of your audience while they subtly promote your products.

  • Virtual reality experiences – For tech startups, a VR experience themed around the holidays can showcase your product’s capabilities and provide an immersive and memorable interaction with your brand.

  • User-generated content campaigns – Encourage customers to share their holiday experiences with your product. Offer incentives for the best social media posts. This engages your existing customer base and acts as authentic promotion.

  • Augmented reality for shopping – Implement AR features into your app or website to allow customers to visualize your products in a holiday setting.

  • Exclusive holiday partnerships – Partner with non-competing businesses to offer exclusive holiday packages or bundles. For tech startups, this could mean you partner with lifestyle brands to create a “holiday survival kit” that includes tech gadgets.

  • Social responsibility initiatives – Align your brand with a social cause. You could donate a portion of holiday sales to a charity or organize a community event, which would show your company’s commitment to social responsibility.

Consumers can sniff out a brand that’s trying to be deceptive, especially with holiday marketing. No matter what you do during the holiday season, be authentic.

Authenticity and Ethical Marketing

Maintain authenticity in holiday marketing campaigns. This is crucial to build long-term customer trust and loyalty, and it’s especially important for startups because a solid, trustworthy brand identity is important to establish early on.

Harvard Business Review provides a few good questions that will help gauge and boost customer trust. It’s important to avoid over-promising or misleading tactics and focus instead on genuine, value-driven communication.

Share stories of real customers, the behind-the-scenes of your business, or how your products are made. These can create a more authentic connection during the holidays.

Make Your Startup Stand Out this Holiday Season

The holiday season is the perfect opportunity for startups around Nevada to showcase their products and services. We recommend you focus on authenticity and innovative marketing strategies. And be sure to leverage your digital platforms in inspired ways to stand out this year.  

Need help bridging the gap between innovation and tradition? Contact the startup professionals at StartUpNV for expert advice and an edge over the competition.

sevansprlogo

Sevans PR

Sevans PR is a strategic communications agency, committed to powering your brand moments. They are a leader in Las Vegas reputation & management, getting stories to stakeholders in technology, finance, medical, legal, real estate, wealth management and more.

Does your startup need Sevans PR’s impact?

  • Attract Investors
  • Increase talent acquisition
  • Narrative building
  • Positive brand sentiment
  • Share of voice
  • Traffic to your site
  • Potential customer recognition
  • Competitor differentiator

Interested in working with Sevans PR? Fill out this quick form!